Equipment Availability

Pricing & Billing

Managing or Cancelling Rentals

Damage & Service

Ending Your Rental

Rental Equipment Protection

Damage & Service

Accidental damage, breakdowns, and service

Requesting equipment service

Accidents happen. If your equipment breaks down or gets damaged during the rental period, DOZR's Customer Success Team will make sure you get the service you need.

If there is a problem with the equipment, who pays for down time of the machine?

DOZR will extend your rental free-of-charge to cover downtime caused by normal wear and tear. Accidental damage is the responsibility of the renter.

What if I need assistance from the DOZR Team after hours?

If you leave us a message after-hours, our team will get back to you as soon as possible.

Who's my contact at DOZR?

Our Sales team works together so you can call at any point to speak to any member of the Sales team, if you have any questions for concerns.